Gilles Noutcha and Isabelle Masado are the husband-and-wife team behind The Brothers That Just Do Gutters of Southwest Houston, Texas. They understand how essential gutters are to a home and are passionate about educating their clients so that they can make informed decisions about their gutter needs.
Gilles holds a bachelor’s degree in mechanical engineering from Georgia Institute of Technology and an MBA from Harvard Business School. With over a decade of experience in the global industrial and technology industries, Gilles brings an exceptional eye for business strategy and management to the gutter business. Gille’s expertise spans operations, engineering, sales, marketing, and business strategy, which help inform how he runs this business. Not only has Gilles managed large operations with direct reports, but he has also worked with clients from all over the world, which gives him a particular affinity for client support and communication.
After finishing her master’s degree in public health, Isabelle went on to work both domestically and internationally in a variety of industries. She has garnered extensive experience in business analysis, digital marketing, and project management for private companies and the non-profit world. When Isabelle was working with non-profit companies, she was focused on helping those in poverty improve their quality of life. No matter what she’s working on, Isabelle’s goal has always been to help create the kind of world where her success depends on how well she can improve the lives of others. When she’s not working with her husband, Isabelle is taking care of her family or relaxing with one of her many hobbies, such as photography, writing, and practicing yoga.
Gilles and Isabelle have built The Brothers That Just Do Gutters of Southwest Houston on the pillars of integrity, positive work culture, and exceptional service. Not only have they created a unique and positive space for their team, but what sets them apart from the rest is their dedication to service and education. Their team always calls ahead before they arrive, keeps the client informed every step of the way, and never wastes your time.
The Brothers That Just Do Gutters provide durable seamless aluminum gutters, leaf guards, gutter cleaning services, and so much more. The Brothers That Just Do Gutters of Southwest Houston offers free estimates scheduled at the customers’ convenience. They are focused on educating clients to make informed decisions regarding the gutter needs of their homes or businesses. Gilles, Isabelle, and their team pride themselves on not selling so that clients never feel pressured into a purchase that isn’t right for them.
In 1999 Ken Parsons had just left the teaching industry and started his own gutter contractor company under the name Waterfall Seamless Gutters. In 2002 Ken’s younger brother, Ryan Parsons, accepted a job on the truck with Ken after the Graphic Design company he was working for crashed. In 2006 the Brothers briefly changed their name to Water-flow Gutter Solutions before finally becoming “The Brothers that just do Gutters” in 2009. The name we all know and love came from a radio ad the Brothers ran just a couple years prior to the change. Everyone who heard it liked it so much they thought it was the company name so Ken and Ryan stopped fighting it and adopted the name. With the name change came a few title changes as well. We decided we no longer wanted to be salesman, presidents or owners but rather Solutionists©, which embodied what we represent to our clients. Ken Parsons was re-entitled Senior Solutionist©, and Ryan Parsons became Chief Solutionist©.
Being in the gutter contractor business for over 15 years was an effort of adaptation and determination. We have been able to be successful for so long because we made our main focus the customer. The Brothers that just do Gutters offer a wide variety of installations, cleaning and repairs in a small niche industry of seamless rain gutters and leaf guards. We have been able to grow the reliability of our services and offer only the best products by focusing all our effort on gutter systems and guards.
Our mantra, “Reinventing Contractor Service™” is the phrase we live by in all areas of our business, every day. The story of The Brothers that just do Gutters began with hard work and a dream to be a community-loved contractor. We wanted to reinvent how clients experience contractor services and provide a level of customer service and reliability that was lacking in our industry.
Along the way, we had to learn to move at the speed of business and invent many new methods never before implemented in the contractor field. Meeting our goal of being a five-star contractor and reinventing contractor service meant focusing on every detail of the job. By creating a unique experience with the homeowner, investing in our employees, sourcing the best products, and creating training methods for publishing every review a homeowner made on our independent review services, we started to rise above the rest.