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Reliable Gutter Contractor Services
Craig Burroughs is an experienced executive coming from a 23-year career in corporate and fieldwork work at Energizer, Pepsi, and Colgate-Palmolive. He has enjoyed leading globally diverse teams to new levels of success in a variety of highly competitive industries with ever-changing markets. Craig has hands-on knowledge in suppler development, procurement/sourcing, strategic planning, financial reporting, acquisitions, as well as, team and project management.
From Craig:
The corporate jobs provided the financial stability, but that came with added stress and work unpredictability. I have a special needs child that requires more of my attention. The move to franchising will allow for more flexibility for my family, and for me over time. I pride myself on being passionate, loyal, and dedicated in my family and work life. Sara is my wife, of 22 years, and we have 3 children – Hannah (16), Addy (13), and my buddy Carson (10, who has a terminal genetic disorder called Sanfilippo…much like Alzheimer’s, but in young kids).
The franchise “model” is what caught my attention with The Brothers that just do Gutters. They have a great business model with a detailed and structured onboarding process. The service is relatively straightforward and focused. Gutters are seen —with good reason— as a “must-have” vs a “want” and thus, I thought that would be a better service for me to own and offer. And I really enjoyed the people behind it all. I just felt it was a good match for me.
I am building a loyal and passionate team that sees this opportunity as a career and lifestyle, not just another job. By providing excellent quality of service and a superior customer experience, we aim to reinvent contractor service every day. Whether it’s gutter cleaning, gutter installation, or gutter guards, we want our clients to learn something about the job or work that we perform, so that they understand their investment was money well spent. I think homeowners will really appreciate the pride and professionalism that we bring to our work.
How It All Began
In 1999 Ken Parsons had just left the teaching industry and started his own gutter contractor company under the name Waterfall Seamless Gutters. In 2002 Ken’s younger brother, Ryan Parsons, accepted a job on the truck with Ken after the Graphic Design company he was working for crashed. In 2006 the Brothers briefly changed their name to Water-flow Gutter Solutions before finally becoming “The Brothers that just do Gutters” in 2009. The name we all know and love came from a radio ad the Brothers ran just a couple years prior to the change. Everyone who heard it liked it so much they thought it was the company name so Ken and Ryan stopped fighting it and adopted the name. With the name change came a few title changes as well. We decided we no longer wanted to be salesman, presidents or owners but rather Solutionists©, which embodied what we represent to our clients. Ken Parsons was re-entitled Senior Solutionist©, and Ryan Parsons became Chief Solutionist©.
Being in the gutter contractor business for over 15 years was an effort of adaptation and determination. We have been able to be successful for so long because we made our main focus the customer. The Brothers that just do Gutters offer a wide variety of installations, cleaning and repairs in a small niche industry of seamless rain gutters and leaf guards. We have been able to grow the reliability of our services and offer only the best products by focusing all our effort on gutter systems and guards.
REVIEWS
Our Process
Connect
Email, text, call, or message us to begin the process.
Schedule
Our call center will work with you to find the best time to visit.
Solve
A custom solution for your gutter needs is created for your home.
Schedule
Our call center will work with you to find the best time to install.
Install & Review
Our trained, licensed, and insured field team complete your job.
Why Reinventing The Gutter Contractor Service Is At The Core Of Our Business
Our mantra, “Reinventing Contractor Service™” is the phrase we live by in all areas of our business, every day. The story of The Brothers that just do Gutters began with hard work and a dream to be a community-loved contractor. We wanted to reinvent how clients experience contractor services and provide a level of customer service and reliability that was lacking in our industry.
Along the way, we had to learn to move at the speed of business and invent many new methods never before implemented in the contractor field. Meeting our goal of being a five-star contractor and reinventing contractor service meant focusing on every detail of the job. By creating a unique experience with the homeowner, investing in our employees, sourcing the best products, and creating training methods for publishing every review a homeowner made on our independent review services, we started to rise above the rest.