Being a Rhode Island gutter installer means being driven to deliver a local focused gutter only service. The Brothers that just do Gutters of RI is owned and operated by local resident Mike and Sarah Moffitt.
Mike and Sarah Moffitt have been guiding a team of exceptional people through the painting contracting business for close to 20 years. They have founded a collection great people focused on customer satisfaction. Through the years, they have learned that the secret to any great company is having a like-minded group of people that are treated well and focused on making people happy. This is the recipe for any great contracting business, no matter what service you provide.
Mike Moffitt has been around service-based business since he was a kid. His father Dennis was a painting contractor in California while Mike was running around the shop after school. He has been brought up in the contracting world the ‘old school’ way of doing business with integrity and making sure your customers are 100% satisfied. Mike has helped bring an old school approach based on values and service; and integrated with technology and modern approaches to find a balanced blend of principles and communication.
“After completing thousands of exterior repainting of homes, we often come across the need and suggestion for our customers to repair or replace their gutters. We simply found a lack of options and service in our area.” mentioned Mike Moffitt. We met Ken and Ryan Parsons through a peer consulting company and immediately recognized the opportunity of adding gutter services to our existing company’s customers as well as our broader community. The Brothers Gutters passion and primary aim are aligned with how we have built our existing painting business.”
In 1999 Ken Parsons had just left the teaching industry and started his own gutter contractor company under the name Waterfall Seamless Gutters. In 2002 Ken’s younger brother, Ryan Parsons, accepted a job on the truck with Ken after the Graphic Design company he was working for crashed. In 2006 the Brothers briefly changed their name to Water-flow Gutter Solutions before finally becoming “The Brothers that just do Gutters” in 2009. The name we all know and love came from a radio ad the Brothers ran just a couple years prior to the change. Everyone who heard it liked it so much they thought it was the company name so Ken and Ryan stopped fighting it and adopted the name. With the name change came a few title changes as well. We decided we no longer wanted to be salesman, presidents or owners but rather Solutionists©, which embodied what we represent to our clients. Ken Parsons was re-entitled Senior Solutionist©, and Ryan Parsons became Chief Solutionist©.
Being in the gutter contractor business for over 15 years was an effort of adaptation and determination. We have been able to be successful for so long because we made our main focus the customer. The Brothers that just do Gutters offer a wide variety of installations, cleaning and repairs in a small niche industry of seamless rain gutters and leaf guards. We have been able to grow the reliability of our services and offer only the best products by focusing all our effort on gutter systems and guards.
Our mantra, “Reinventing Contractor Service™” is the phrase we live by in all areas of our business, every day. The story of The Brothers that just do Gutters began with hard work and a dream to be a community-loved contractor. We wanted to reinvent how clients experience contractor services and provide a level of customer service and reliability that was lacking in our industry.
Along the way, we had to learn to move at the speed of business and invent many new methods never before implemented in the contractor field. Meeting our goal of being a five-star contractor and reinventing contractor service meant focusing on every detail of the job. By creating a unique experience with the homeowner, investing in our employees, sourcing the best products, and creating training methods for publishing every review a homeowner made on our independent review services, we started to rise above the rest.