When it comes to maintaining your home’s integrity and value, gutter services play a crucial role in protecting your property from water damage. In North Jacksonville and the surrounding areas, reliable gutter contractor services are essential for ensuring that your gutter systems function effectively. With a commitment to quality and customer education, our team is dedicated to providing comprehensive solutions tailored to meet the specific needs of your home.
Tommy Hawkins has experience in many areas including his work as a property manager for apartment and office buildings, a traveling guitar player, bar manager, and leading a team selling home improvements, plus his recent work in the FinTech (Financial Technology) industry helping to develop and map strategies —installing meaningful technologies that keep commerce local and help local communities thrive.
The development of leaders has always been a top priority. In all the places he’s been a leader, Tommy created a pipeline of leaders to step into leadership roles as they were created. He had been looking for an opportunity to build a business that allows him to create a farm of leaders —encouraging them to develop leaders underneath them to create the space they need for their own growth.
I’ve been excited to see how the culture at The Brothers that Just Do Gutters is a great fit with my philosophy. Leading my team to develop as leaders creates a sense of pride, ownership, and autonomy to reinvent contractor service together. The foundation, support, and training systems for The Brothers that just do Gutters franchisees are unbelievable. At The Brothers that just do Gutters, we are focused on one thing and we do it exceptionally well.
We are foremost an education company that teaches the client about gutters, their maintenance, and opportunities to ensure that their system performs at full capacity regardless of what the weather demands. This may mean maintenance, repair, installation of gutter guards, or installation of an entirely new system. Our objective is to ensure that we’ve educated the client on what they’ll need for their home and devise a plan to ensure they can protect their investment in their home.
I still play guitar, brew beer at home, read philosophy and theory books for fun, and am a Land Rover enthusiast.
In 1999 Ken Parsons had just left the teaching industry and started his own gutter contractor company under the name Waterfall Seamless Gutters. In 2002 Ken’s younger brother, Ryan Parsons, accepted a job on the truck with Ken after the Graphic Design company he was working for crashed. In 2006 the Brothers briefly changed their name to Water-flow Gutter Solutions before finally becoming “The Brothers that just do Gutters” in 2009. The name we all know and love came from a radio ad the Brothers ran just a couple years prior to the change. Everyone who heard it liked it so much they thought it was the company name so Ken and Ryan stopped fighting it and adopted the name. With the name change came a few title changes as well. We decided we no longer wanted to be salesman, presidents or owners but rather Solutionists©, which embodied what we represent to our clients. Ken Parsons was re-entitled Senior Solutionist©, and Ryan Parsons became Chief Solutionist©.
Being in the gutter contractor business for over 15 years was an effort of adaptation and determination. We have been able to be successful for so long because we made our main focus the customer. The Brothers that just do Gutters offer a wide variety of installations, cleaning and repairs in a small niche industry of seamless rain gutters and leaf guards. We have been able to grow the reliability of our services and offer only the best products by focusing all our effort on gutter systems and guards.
Our mantra, “Reinventing Contractor Service™” is the phrase we live by in all areas of our business, every day. The story of The Brothers that just do Gutters began with hard work and a dream to be a community-loved contractor. We wanted to reinvent how clients experience contractor services and provide a level of customer service and reliability that was lacking in our industry.
Along the way, we had to learn to move at the speed of business and invent many new methods never before implemented in the contractor field. Meeting our goal of being a five-star contractor and reinventing contractor service meant focusing on every detail of the job. By creating a unique experience with the homeowner, investing in our employees, sourcing the best products, and creating training methods for publishing every review a homeowner made on our independent review services, we started to rise above the rest.