Patrick and Christine Sweeney and their family have been living in Frisco Texas for the past seven years. Originally from Florida, they met and fell in love in Fort Myers. Since then, they’ve been blessed with two wonderful kids ages 13 and 14.
Patrick recently completed his MBA from Baylor University and has been with the same medical device company for 10 years. He enjoyed his career there, yet he found himself ready for a new challenge. Patrick began researching franchises and loved the idea of Reinventing Contractor Service which is the mission for The Brothers that just do Gutters. After meeting with the founders and the rest of the team, he learned more about the business model; how they invest in their employees, and how they train each employee in ways they can provide five-star service to delight clients as well as provide gutter solutions. He knew then, this was a business he wanted to be a part of.
No stranger to customer service herself, Christine has a background in running hotels as a General Manager in addition to her previous experience in sales. She is thrilled to be involved in their business adventure and helping provide the type of service that people rave about.
In 1999 Ken Parsons had just left the teaching industry and started his own gutter contractor company under the name Waterfall Seamless Gutters. In 2002 Ken’s younger brother, Ryan Parsons, accepted a job on the truck with Ken after the Graphic Design company he was working for crashed. In 2006 the Brothers briefly changed their name to Water-flow Gutter Solutions before finally becoming “The Brothers that just do Gutters” in 2009. The name we all know and love came from a radio ad the Brothers ran just a couple years prior to the change. Everyone who heard it liked it so much they thought it was the company name so Ken and Ryan stopped fighting it and adopted the name. With the name change came a few title changes as well. We decided we no longer wanted to be salesman, presidents or owners but rather Solutionists©, which embodied what we represent to our clients. Ken Parsons was re-entitled Senior Solutionist©, and Ryan Parsons became Chief Solutionist©.
Being in the gutter contractor business for over 15 years was an effort of adaptation and determination. We have been able to be successful for so long because we made our main focus the customer. The Brothers that just do Gutters offer a wide variety of installations, cleaning and repairs in a small niche industry of seamless rain gutters and leaf guards. We have been able to grow the reliability of our services and offer only the best products by focusing all our effort on gutter systems and guards.
Our mantra, “Reinventing Contractor Service™” is the phrase we live by in all areas of our business, every day. The story of The Brothers that just do Gutters began with hard work and a dream to be a community-loved contractor. We wanted to reinvent how clients experience contractor services and provide a level of customer service and reliability that was lacking in our industry.
Along the way, we had to learn to move at the speed of business and invent many new methods never before implemented in the contractor field. Meeting our goal of being a five-star contractor and reinventing contractor service meant focusing on every detail of the job. By creating a unique experience with the homeowner, investing in our employees, sourcing the best products, and creating training methods for publishing every review a homeowner made on our independent review services, we started to rise above the rest.