When Nigel Dahlvang was growing up, his father ran a few businesses, which instilled an entrepreneurial spirit in him at a young age. He has worked in the corporate banking and finance world for 19 years in various roles, including customer service, underwriting, sales, and compliance.
Nigel started a few small side-businesses in the past and learned the importance of establishing and utilizing business systems, which led him to consider franchising. After exploring several different franchise opportunities, Nigel felt that The Brothers that just do Gutters spoke to him more. Its franchise business model was what he was looking for. It also fits into his interests and skillset better than the others.
His father’s roofing business dabbled in gutters years ago when Nigel was younger, so he had some experience with gutters. In his late teens and early twenties, Nigel worked on a framing crew as well as a landscape/irrigation crew.
In addition to his early building and home services experience, Nigel has an extensive sales and customer service background that includes managing and training staff. After learning more about The Brothers that just do Gutters —reviewing all the excellent systems in place and meeting everyone at the franchise confirmation day— he knew it was the right fit. Nigel is ecstatic to build a business of his own and leave the corporate banking world behind.
The Brothers that just do Gutters – Minneapolis, is here to educate our clients, providing them with the information they need to make the best selection for their needs regarding gutters, gutter guards, cleaning, and repair. “Reinventing Contractor Service” is more than just our mantra, it’s what we strive for every day, one every job, and every interaction with our clients. We are here for you.
In 1999 Ken Parsons had just left the teaching industry and started his own gutter contractor company under the name Waterfall Seamless Gutters. In 2002 Ken’s younger brother, Ryan Parsons, accepted a job on the truck with Ken after the Graphic Design company he was working for crashed. In 2006 the Brothers briefly changed their name to Water-flow Gutter Solutions before finally becoming “The Brothers that just do Gutters” in 2009. The name we all know and love came from a radio ad the Brothers ran just a couple years prior to the change. Everyone who heard it liked it so much they thought it was the company name so Ken and Ryan stopped fighting it and adopted the name. With the name change came a few title changes as well. We decided we no longer wanted to be salesman, presidents or owners but rather Solutionists©, which embodied what we represent to our clients. Ken Parsons was re-entitled Senior Solutionist©, and Ryan Parsons became Chief Solutionist©.
Being in the gutter contractor business for over 15 years was an effort of adaptation and determination. We have been able to be successful for so long because we made our main focus the customer. The Brothers that just do Gutters offer a wide variety of installations, cleaning and repairs in a small niche industry of seamless rain gutters and leaf guards. We have been able to grow the reliability of our services and offer only the best products by focusing all our effort on gutter systems and guards.
Our mantra, “Reinventing Contractor Service™” is the phrase we live by in all areas of our business, every day. The story of The Brothers that just do Gutters began with hard work and a dream to be a community-loved contractor. We wanted to reinvent how clients experience contractor services and provide a level of customer service and reliability that was lacking in our industry.
Along the way, we had to learn to move at the speed of business and invent many new methods never before implemented in the contractor field. Meeting our goal of being a five-star contractor and reinventing contractor service meant focusing on every detail of the job. By creating a unique experience with the homeowner, investing in our employees, sourcing the best products, and creating training methods for publishing every review a homeowner made on our independent review services, we started to rise above the rest.