Tiffany and Nick Letterman are the husband-and-wife team behind The Brothers that just do Gutters of Knoxville, Tennessee. They understand their community’s need for quality gutter services and bring a high level of customer service to their clients.
Tiffany holds a Business Marketing degree from the University of Tennessee. For over fifteen years, she has worked in Sales and New Business Development for various consumer goods companies (Newell Rubbermaid and Whirlpool Corporation, to name two). She currently works for her family’s firm as Vice President of Business Development and Marketing and is an active member of her church. She brings a passion for marketing and growth to their gutters business and looks forward to creating a family business of which she can be proud.
Nick earned his degree in Business Logistics from the University of Tennessee and has worked in the automotive industry for over twenty years. In addition, he has a strong background in Residential Construction and has worked as a General Contractor for his family’s company, Letterman and Sons General Contractors. Nick has always had an entrepreneurial spirit and is eager to build a family business with his wife Tiffany that serves his community and helps to keep his neighbors and their homes safe.
When Nick and Tiffany aren’t working with their clients to find the perfect gutter system, you’ll find them volunteering at their church, hiking, traveling, spending time with their families, and playing with their very spoiled chocolate lab.
The Brothers that just do Gutters of Knoxville provide prompt, professional, and personal gutter installation, repair, and maintenance for homeowners across the Knoxville area. Tiffany and Nick know firsthand how important it is to have quality gutters when Tennessee weather can be unpredictable at best. Tiffany, Nick, and their team recommend their clients consider choosing six-inch copper gutters, which are a great way to update the look of older homes while giving the much-needed additional drainage.
The Brothers that just do Gutters of Knoxville want to reinvent how their clients experience contractor services. Tiffany and Nick’s team work with their clients every step of the way to offer precise and accurate scheduling and estimates. The Brothers that just do Gutters of Knoxville offer installation of new gutter systems, specialty gutters, gutter guards, fascia repair, and so much more. When you choose to work with The Brothers that just do Gutters, you can rest assured that the team will provide a seamless and enjoyable process by prioritizing communication and quality craftsmanship.
In 1999 Ken Parsons had just left the teaching industry and started his own gutter contractor company under the name Waterfall Seamless Gutters. In 2002 Ken’s younger brother, Ryan Parsons, accepted a job on the truck with Ken after the Graphic Design company he was working for crashed. In 2006 the Brothers briefly changed their name to Water-flow Gutter Solutions before finally becoming “The Brothers that just do Gutters” in 2009. The name we all know and love came from a radio ad the Brothers ran just a couple years prior to the change. Everyone who heard it liked it so much they thought it was the company name so Ken and Ryan stopped fighting it and adopted the name. With the name change came a few title changes as well. We decided we no longer wanted to be salesman, presidents or owners but rather Solutionists©, which embodied what we represent to our clients. Ken Parsons was re-entitled Senior Solutionist©, and Ryan Parsons became Chief Solutionist©.
Being in the gutter contractor business for over 15 years was an effort of adaptation and determination. We have been able to be successful for so long because we made our main focus the customer. The Brothers that just do Gutters offer a wide variety of installations, cleaning and repairs in a small niche industry of seamless rain gutters and leaf guards. We have been able to grow the reliability of our services and offer only the best products by focusing all our effort on gutter systems and guards.
Our mantra, “Reinventing Contractor Service™” is the phrase we live by in all areas of our business, every day. The story of The Brothers that just do Gutters began with hard work and a dream to be a community-loved contractor. We wanted to reinvent how clients experience contractor services and provide a level of customer service and reliability that was lacking in our industry.
Along the way, we had to learn to move at the speed of business and invent many new methods never before implemented in the contractor field. Meeting our goal of being a five-star contractor and reinventing contractor service meant focusing on every detail of the job. By creating a unique experience with the homeowner, investing in our employees, sourcing the best products, and creating training methods for publishing every review a homeowner made on our independent review services, we started to rise above the rest.