My name is Andrew Rolin, and I’m happy to welcome you to The Brothers that just do Gutters of Inland Northwest. I grew up in the Sacramento, CA region and was heavily involved in sports starting at a young age. I graduated from the University of San Diego with a degree in Business Administration, while also lettering in football. While in college I met my wife of 12 years, Jessie, who was also a college athlete (volleyball) at USD. She also played professionally in both Switzerland and Puerto Rico respectively.
After graduating, I began my career as a college football coach; coaching at various universities such as the University of San Diego, University of Washington, San Jose State University, and most recently as the head coach at Montana State University – Northern. During this time, my wife also coached as a strength and conditioning coach at Stanford University. After 12 years of collegiate coaching, I stepped away from the game and have spent the past year working in strategic sales for a SaaS platform company called Postman.
My four years as a head coach taught me a lot about myself – what it means (practically, not theoretically) to be an effective leader and how to build team culture. Through both successes and failures, the experience had a large impact on who I am today and my vision moving forward.
I’ve always dreamt of owning a business – the ability to build an enterprise from the ground up, solve problems, and implement a team-first culture always resonated with me. I liked the idea of franchising knowing that the business models and support were already in place, enabling us to better run a successful business.
My wife and I have two wonderful children: our 6-year old daughter Payton and 4-year-old son Bo William. We reside in Hayden, ID – about an hour from my wife’s hometown where she grew up on a cattle ranch. I enjoy the outdoors: hunting, fly-fishing, skiing, wakeboarding, boating, and golf. We love going on adventures with our kids, and love traveling.
In 1999 Ken Parsons had just left the teaching industry and started his own gutter contractor company under the name Waterfall Seamless Gutters. In 2002 Ken’s younger brother, Ryan Parsons, accepted a job on the truck with Ken after the Graphic Design company he was working for crashed. In 2006 the Brothers briefly changed their name to Water-flow Gutter Solutions before finally becoming “The Brothers that just do Gutters” in 2009. The name we all know and love came from a radio ad the Brothers ran just a couple years prior to the change. Everyone who heard it liked it so much they thought it was the company name so Ken and Ryan stopped fighting it and adopted the name. With the name change came a few title changes as well. We decided we no longer wanted to be salesman, presidents or owners but rather Solutionists©, which embodied what we represent to our clients. Ken Parsons was re-entitled Senior Solutionist©, and Ryan Parsons became Chief Solutionist©.
Being in the gutter contractor business for over 15 years was an effort of adaptation and determination. We have been able to be successful for so long because we made our main focus the customer. The Brothers that just do Gutters offer a wide variety of installations, cleaning and repairs in a small niche industry of seamless rain gutters and leaf guards. We have been able to grow the reliability of our services and offer only the best products by focusing all our effort on gutter systems and guards.
Our mantra, “Reinventing Contractor Service™” is the phrase we live by in all areas of our business, every day. The story of The Brothers that just do Gutters began with hard work and a dream to be a community-loved contractor. We wanted to reinvent how clients experience contractor services and provide a level of customer service and reliability that was lacking in our industry.
Along the way, we had to learn to move at the speed of business and invent many new methods never before implemented in the contractor field. Meeting our goal of being a five-star contractor and reinventing contractor service meant focusing on every detail of the job. By creating a unique experience with the homeowner, investing in our employees, sourcing the best products, and creating training methods for publishing every review a homeowner made on our independent review services, we started to rise above the rest.