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Amos Yi brings over a decade of management consulting experience from a variety of industries to The Brothers Gutters franchise. Through his corporate experience, he gained the knowledge and understanding of what it takes to build a customer-focused business from the ground up. Inspired by his parents, he knew he wanted to build his own company that provided a service that his community needed and provided a great workplace for his employees. Gutters were an obvious choice and joining The Brothers was just as easy a decision as they both shared a common vision of company culture, goals, and gutter contractor services.
Amos’ growth mindset and tenacious drive lend him an advantage when it comes to team-building and establishing The Brothers that just do Gutters in Huntington, NY. One of his favorite gutter products available are the colored gutters because they allow home and business owners to customize the look and feel of their gutter systems. Amos currently lives in Plainview, where he grew up, with his wife, son, and two pups.
Reliable Gutter Contractor Services in the Huntington, NY Area
The Brothers, a company that values its reputation, carefully evaluated the methods and processes involved in every gutter project they worked on. They recognized that each project is unique and should be treated as such. To reinvent their gutter contractor services, they shifted their focus from just completing the job to creating a positive experience for the customer, particularly in terms of customer service and reliability. They also invested in their own employees to ensure they were personable and responsible.
Their efforts started to pay off, as they began to receive feedback from their customers through surveys. They were committed to posting all reviews, including negative ones, to keep themselves honest and motivated to do their best. Additionally, they chose their product and supply partners carefully to ensure they were providing the best products to their customers. If a product didn’t meet expectations, they promptly replaced it with a better one.
As a result of their dedication, The Brothers started to gain more than just customers – they gained friends and neighbors. They prioritized solving any problems their customers experienced, such as futter repairs, installation, and maintenance and showed their heart and passion in their work. Their focus on providing a positive experience and investing in their employees and products ultimately led to their success.
How It All Began
Ken Parsons started his own gutter contractor company called Waterfall Seamless Gutters in 1999 after leaving the teaching industry. In 2002, Ken’s brother Ryan joined him on the job after the Graphic Design company he worked for went bankrupt. In 2006, the company name was briefly changed to Water-flow Gutter Solutions before settling on the current name “The Brothers that just do Gutters” in 2009. The name came from a popular radio ad that led Ken and Ryan to adopt it as their official company name. Along with the name change, there was also a change in the company’s title to Solutionists©, reflecting their commitment to providing solutions to their clients. Ken Parsons became the Senior Solutionist©, and Ryan Parsons became the Chief Solutionist©.
The Brothers have been in the gutter contractor business for over 15 years and have focused their efforts on providing exceptional customer service. They offer a wide range of installations, cleaning, and repairs for seamless rain gutters and leaf guards. By focusing all their attention on gutter systems and guards, they have been able to improve the reliability of their services and offer only the best products to their clients. Adaptation and determination have been key to their success in this small niche industry.
Our Process
Connect
Email, text, call, or message us to begin the process.
Schedule
Our call center will work with you to find the best time to visit.
Solve
We will work with you to create a custom gutter solution for your home
Schedule
Our call center will work with you to find the best time to install.
Install & Review
Our trained, licensed, and insured field team complete your job.
Why Reinventing The Gutter Contractor Service Is At The Core Of Our Business
Our guiding principle, “Reinventing Contractor Service™,” is the cornerstone of everything we do in our business every single day. The story of The Brothers that just do Gutters began with a dream of becoming a beloved contractor in our community and redefining the customer service and reliability standards that were lacking in our industry.
As we pursued our goal of becoming a five-star contractor and revolutionizing the way clients experience gutter contractor services, we had to learn to adapt to the fast-paced nature of the business world and develop innovative methods that had never been seen before in the contractor field. We focused on every detail of the job, creating a unique and personalized experience for homeowners, investing in our employees, sourcing the best products, and implementing training programs that published every review made by homeowners on our independent review services. These efforts allowed us to stand out from the competition and rise to the top.