James Estes was adopted in Korea and grew up as an “Army Brat”; spending most of his formative years traveling around the world. Most recently, he took a severance package from Verizon after 17 years.
At Verizon, he progressed from a General Manager to District Manager to Retail Director. Before leaving, James was responsible for retail stores in four states with 650 indirect reports and $500M in annual revenue.
Recently, James had triple bypass surgery, which led him to reevaluate his priorities and consider owning/building a business vs going back to corporate America.
He served in the Idaho Army National Guard for six years. As a Veteran, James has a fondness for Veteran’s and Children’s organizations. He enjoys DIY projects around the house when not working.
James’s Wife Adria was born in Oregon and she later moved to Texas –eventually settling in Idaho. Adria owns a medical billing business that she built from the ground up over the last 5 years. She has a heart for human services and domestic violence protection organizations —volunteering when she has the time.
James and Adria have been married for almost 20 years. They have been foster parents for almost half of their marriage; adopting both of their kids, Shashona who is 26, and Jayden who is 15. The Foster Care program continues to remain close to their hearts. In fact, they recently began the recertification process.
James is excited to be building a business of his own after so many years of working in corporate America. He looks forward to providing five-star customer service to his clients at The Brothers that just do Gutters Franchise in Douglas County, CO, and surrounding counties.
In 1999 Ken Parsons had just left the teaching industry and started his own gutter contractor company under the name Waterfall Seamless Gutters. In 2002 Ken’s younger brother, Ryan Parsons, accepted a job on the truck with Ken after the Graphic Design company he was working for crashed. In 2006 the Brothers briefly changed their name to Water-flow Gutter Solutions before finally becoming “The Brothers that just do Gutters” in 2009. The name we all know and love came from a radio ad the Brothers ran just a couple years prior to the change. Everyone who heard it liked it so much they thought it was the company name so Ken and Ryan stopped fighting it and adopted the name. With the name change came a few title changes as well. We decided we no longer wanted to be salesman, presidents or owners but rather Solutionists©, which embodied what we represent to our clients. Ken Parsons was re-entitled Senior Solutionist©, and Ryan Parsons became Chief Solutionist©.
Being in the gutter contractor business for over 15 years was an effort of adaptation and determination. We have been able to be successful for so long because we made our main focus the customer. The Brothers that just do Gutters offer a wide variety of installations, cleaning and repairs in a small niche industry of seamless rain gutters and leaf guards. We have been able to grow the reliability of our services and offer only the best products by focusing all our effort on gutter systems and guards.
Our mantra, “Reinventing Contractor Service™” is the phrase we live by in all areas of our business, every day. The story of The Brothers that just do Gutters began with hard work and a dream to be a community-loved contractor. We wanted to reinvent how clients experience contractor services and provide a level of customer service and reliability that was lacking in our industry.
Along the way, we had to learn to move at the speed of business and invent many new methods never before implemented in the contractor field. Meeting our goal of being a five-star contractor and reinventing contractor service meant focusing on every detail of the job. By creating a unique experience with the homeowner, investing in our employees, sourcing the best products, and creating training methods for publishing every review a homeowner made on our independent review services, we started to rise above the rest.