Thomas Cooper was born and raised in Columbus, OH. He studied marketing and film at Arizona State University in Tempe, AZ. Following school, he worked in retail management for a few years, managing teams as large as 250 people. He quickly transitioned into home remodeling sales where he has worked for the past 15 years. He also worked for a window company, an exterior remodeler, and a build design firm. Thomas really enjoys consulting and educating homeowners and helping them protect and improve their largest investment with expert gutter contractor services.
When he’s am not working, he enjoys traveling, going to concerts and comedy shows, and making improvements on his own home.
“I am also lucky to have the love and support of my wife, Charlynn and our 14-year-old daughter, Maggie.” -Thomas
Established in 1999, Ken Parsons ventured into the gutter contractor services business, laying the foundation for what would eventually become a renowned enterprise. Originally named Waterfall Seamless Gutters, the company embarked on its journey, driven by Ken’s vision and expertise in the field.
Brotherly Collaboration
The turn of the millennium saw an unexpected twist as Ken’s younger brother, Ryan Parsons, joined forces in 2002, transitioning from a crashed Graphic Design company to the bustling world of gutter contractor services. This familial collaboration marked a pivotal moment in the company’s trajectory, infusing it with a unique blend of skill sets and shared ambition.
What’s in a Name
Navigating through a series of rebranding endeavors, the duo temporarily adopted the moniker Water-flow Gutter Solutions in 2006 before eventually settling on the iconic title of The Brothers that just do Gutters in 2009. This memorable name stemmed from a resonant radio advertisement that struck a chord with the community, leading to a well-received association that would come to define the company’s identity.
Embracing the Solutionist© Approach
The subsequent shift in nomenclature ushered in a paradigm shift in the company’s ethos. Shedding conventional titles, the Parsons brothers embraced the ethos of Solutionists©, reflecting their unwavering commitment to providing effective gutter contractor services to their clientele. Ken Parsons assumed the position of Senior Solutionist©, while Ryan Parsons took on the role of Chief Solutionist©, embodying their dedication to delivering tailored solutions for their customers.
Customer-Centric Growth and Specialization
Having thrived in the gutter contracting industry for over 15 years, the company’s enduring success can be attributed to their steadfast dedication to customer satisfaction. The Brothers that just do Gutters established themselves as a trusted name by offering an array of installation, cleaning, and repair services within the niche realm of seamless rain gutters and leaf guards.
Focused Excellence in Gutter Systems
By channeling all their resources and energy into perfecting gutter systems and guards, the company solidified its reputation for reliability and excellence. This unwavering commitment to specialization enabled them to curate a range of top-tier products and services, ensuring unparalleled quality for every client they serve.
Our mantra, “Reinventing Contractor Service™” is the phrase we live by in all areas of our business, every day. The story of The Brothers that just do Gutters began with hard work and a dream to be a community-loved contractor. We wanted to reinvent how clients experience contractor services and provide a level of customer service and reliability that was lacking in our industry.
Along the way, we had to learn to move at the speed of business and invent many new methods never before implemented in the contractor field. Meeting our goal of being a five-star contractor and reinventing contractor service meant focusing on every detail of the job. By creating a unique experience with the homeowner, investing in our employees, sourcing the best products, and creating training methods for publishing every review a homeowner made on our independent review services, we started to rise above the rest.